TFG are offering an exciting and challenging position within the Financial Services. This position is suitable for a service driven individual to conduct compliance checks and validate procedural adherence to the New Accounts applications process and confirmation of proof of income.

RESPONSIBILITIES

Conduct thorough validation checks on Proof of

Income Documents

Bank Statements and Payslips

Salary Verification Forms

Financial Statements

Assessing documents authenticity

Verifying affordability calculation

Ensuring adherence to internal compliance and

National Credit Regulator (NCR) requirements

Completing all necessary processes as per Standard

Operating Procedures

Achieving productivity targets

REQUIREMENTS TO QUALIFY FOR THE POSITION

Matric

6 months Contact Centre minimum experience within

New Accounts Department

Relevant Legislation knowledge (NCA, POPI, CPA, DCA etc)

High attention to detail

Good communication skills

Highly quality focused

Ability to work in a stressful environment

Able to work flexible hours

Able to perform well in a back office admin target driven environment

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