Welcome
Welcome to KIA Motors South Africa! A brand forever young. A brand as bold, surprising and multilayered as the people who drive our cars, and as successful as the passionate, dedicated people who work for us. Our goal is to be loved by South Africans, and we will achieve this through our award-winning, competitive range of products, as well as through the hearts and capabilities of the individual members who make the heart of KIA. We will help each individual in the KIA family develop to their full potential by providing continuous training, development and growth opportunities.
Job Description
Kia currently holds a vacancy for a receptionist.
Reporting to the Finance Manager, the Receptionist is responsible for providing first line communication.
Purpose:
This position provides first line communication, monitor all incoming calls and ensure all customers receive a pleasant and courteous welcome.
Position Overview
“Covid-19 vaccination is an important part of Motus Retail and Rental’s commitment to stopping the spread of COVID-19 not only in our workplaces, but the country as a whole. This is because vaccines offer protection to employees by reducing their risk of infection, or the severity of their symptoms; and at a population level, referred to as population-immunity. Given that vaccination is a priority in the fight against COVID-19, we encourage vaccinated candidates to apply for the vacant position
Specific Role Responsibilities
Ensure messages are correct and conveyed timeously.
Update and distribute telephone lists to all Staff at Dealership.
Communicate with all Staff.
Control, monitor and record outgoing trunk calls and incoming reverse charge calls.
Ensure Customers are directed to the employee to be visited / contacted.
Ensure Customer’s comfort whilst in waiting period.
Ensure all calls are answered promptly and pleasantly.
Ensure cleanliness of reception area.
Limit “hang-on” calls by offering call backs.
Ensure paging system is on first call back after no reply.
Qualifications and Experience
A Receptionist certificate will be an added advantage
Must have a clear Criminal Record.
A minimum of Grade 12.
Skills and Personal Attributes
Motor industry experience will an added advantage
Must have excellent verbal communication skill