Introduction
Through our client-facing brands Metropolitan and Momentum, with Multiply (wellness and rewards programme), and our other specialist brands, including Guardrisk and Eris Property Group, the group enables business and people from all walks of life to achieve their financial goals and life aspirations. We help people grow their savings, protect what matters to them and invest for the future. We help companies and organisations care for and reward their employees and members. Through our own network of advisers or via independent brokers and utilising new platforms Momentum Metropolitan provides practical financial solutions for people, communities and businesses. Visit us at
www.momentummetropolitan.co.za
Role Purpose
Are you currently unemployed? Are you seeking an opportunity to develop your potential and create a bright future at an industry leading insurer? Are you a dynamic, self-starter who is passionate about client service? This is the opportunity for you! We have an exciting Service Consultant Learnership available at Momentum Corporate, commencing 1 February 2024.
What is a Learnership? A Learnership is a structured programme that provides an opportunity for you to gain theoretical knowledge and practical experience in the workplace. Our Learnership programme will enable you to obtain a Service Consultant NQF Level 4 qualification which is INSETA recognised. Being a part of our Learnerships opens you up to career paths such as Pension Fund Administrator, Client Service Administrator, Service Consultant etc. Although completion of the Learnership does not guarantee full time employment, it allows invaluable experience for you to kick-start your career! Should you be successful, you will be employed for a period of twelve(12) months, with a monthly stipend.
Requirements
Only South African citizens aged between 18-25 are eligible to apply.
Applicants must have passed Grade 12 with a minimum of 50% in English, Pure Maths, Maths Literacy or Accounting will be advantageous.
Applicants cannot be committed to another learnership at time of application or have participated in a learnership before.
Additional Information:
Please note that we will not accept any emailed applications, all applications should be submitted online. If you require any further information, please contact the recruiter. You can expect feedback on your application within 4 weeks of the closing date.
Duties & Responsibilities
INTERNAL PROCESS
Take ownership of all client service processes and requests ensuring that it is resolved timeously and effectively.
Provide relevant information and documentation as requested, in line with relevant guidelines.
Adhere to all relevant legislative /compliance requirements.
CLIENT
Build and maintain relationshipswith clients and internal andexternal stakeholders.
Deliver on service level agreements made with clients and internal and external stakeholders in order to ensure that client expectations are managed.
Competencies
Client service orientation
Teamwork
Time management skills
Attention to detail