Mercedes Benz Apprenticeships

Our Vision

We will improve people’s lives by envisioning, innovating and creating new access to leading edge mobility solutions.

We will rely on strong relationships with suppliers, principals and service providers to offer comprehensive solutions at competitive prices in the geographical areas where we operate.

We will ensure sustainable value creation for all stakeholders, including suppliers and business partners.

Our Mission

We provide value for customers and build market share through relevant and innovative products, and exceptional service at competitive prices.

We deliver returns to shareholders through innovation-driven growth and portfolio optimisation that allows us to increase our participation in all aspects of the automotive value chain to enhance our earnings while proactively managing risk and capital allocation.

We drive a diverse, fair and inclusive working environment and provide development opportunities to ensure our teams are highly competent and experienced to deliver our strategic priorities.

 

Job Description

Purpose

To learn and develop technical and diagnostic skills in order to complete various levels of work accurately and timeously as per agreed standard operating procedures. To diagnose, remove, repair and replace components.

Specific Role Responsibilities

GENERIC JOB OUTPUTS

PROCESS AND GOVERNANCE

Deliver on agreed performance targets according to set procedures and service level agreement.

Execute work in line with governance and compliance processes.

Identify and apply known solutions to operational challenges and escalate unresolved issues.

Record and report on transactional activities to provide timely and accurate information for decision making in area of accountability.

Ensure customer assets are safeguarded as per company policies and procedures.

Maintain evidence of portfolio.

Perform tasks in accordance with specified apprentice curriculum, these include all workplace safety regulations and all other specific actions listed in the

learner agreement.

FINANCE

Execute work activities effectively and efficiently in order to maximise financial performance and profitability.

CLIENT/CUSTOMER

Deliver services that creates a culture which aims to exceed customers’ expectations in all aspects of the business.

Deliver work activities effectively to satisfy customers.

PEOPLE

Attend training initiatives to improve work quality and enhance own skills.

Own and live up to company values.

Provide support to assigned technician for the purpose of learning.

Receive training and development interventions according to the logbook and planned training programmes

GENERIC JOB COMPETENCIES

TECHNICAL COMPETENCIES

Communication : The demonstrate ability to exchange information and ideas in a clear and concise manner appropriate for the audience, in order to explain, persuade, convince and influence other to achieve the desired outcomes.

Conflict Management: Being able to identify and handle conflicts sensibly, fairly, and efficiently. Resolving conflict, before it becomes a major obstacle to the work environment and critical in relation to customers.

Legacy Technical Competencies: This competency reflects on those inherited, predominant, common, routine competencies expected from each generic role profile, and sets the platform of the people, equipment or situations that will be interacted with or be dealt with.

Manage personal work priorities and professional development: The competency reflects on and demonstrates employee accountability towards their own professional development and sets the environment for corporate social responsibility and the competence essential to advance corporate citizenship.

Occupational Health and Safety: To provide for the health and safety of persons at work and for the health and safety of persons in connection with the use of equipment and against hazards to health and safety, arising out of or in connection with, the activities of persons at work Technical Learning: Must be able to demonstrate an eagerness and support for learning, especially in own functional area.

Qualifications and Experience

Minimum Experience

0-1 year experience in a similar environmen

Minimum Qualification

Matric with Maths and Physical Science

OR

Higher Certificates and/or Advanced National (Vocational) Certificates with N2 with Technial Maths and Technical Science

Skills and Personal Attributes

Minimum Requirements

Industry legislative compliance/ knowledge.

Valid driver’s license

TO APPLY FOR THE POSITION PLEASE CLICK HERE 

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