OUTSURANCE LOOKING FOR CALL CENTRE AGENT

Company Description

OUTsurance is a customer-centric financial services company with a global foot print. We are vibrant, successful and values orientated with an awesome dynamic culture encapsulated by the ethos that clients and staff “always get something OUT.” Our success can be attributed, amongst other things, to the outstanding people that work for us.

Job Description

Role Overview

As an Internet Sales Advisor, you will be interacting with customers that have put a request online to be contacted for a quote, this is what we call a “Lead” Your role as an advisor is to do the quote with the customer and ensure that they see the benefits of being ensured by OUTsurance. You will be required to interact with clients, increase sales, and elevate customer experience.

Required Competencies & Personal Attributes:

Competencies:

  • Computer Literate
  • Impeccable Communication & interpersonal skills
  • High Pressure and stress tolerant
  • Problem solving
  • Tenacity
  • Negotiating skills
  •  Coachable/ Teachable
  • Adaptability
  • Time management
  •  Quality Orientated
  • Goal orientated

Qualifications

Qualifications:

  • Matric
  • FAIS Regulatory Exam
  • Recognized Qualification depending on previous advice giving roles.

Experience:

  • Previous Call Centre experience in Telesales.
  • Experience in short term insurance industry will be advantageous

Additional Information

    An ideal candidate will be able to align their personal work values to the OUTsurance values of awesome service, dynamic, honest, human, passionate and recognition. The culture & success of the company is based on performance, the ideal candidate must therefore be prepared to work in a stressful & deadline orientated environment. Candidate will be remunerated on a performance based salary system

    In accordance with OUTsurance Insurance Company Ltd Employment Equity goals, preference will be given to individuals who meet the job requirements and are from the various designated groups.

    TO APPLY FOR THE POSITION PLEASE CLICK HERE 

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