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Retail Operations

A part of the action-packed adventure from day one.

Are you ready for an action-packed and responsible role at the heart of our stores? If retail is your passion and you schmooze on the regular, then working at our stores should be right up your alley.

You’ll be hands-on from day one. This is a challenging role – but for the right people the sky’s the limit! Sound good? We thought so.

Store Manager/Leader, Area Manager Assistant Store Manager/Leader, Sales Associate, Store Associate, To name a few…

The Cellular Associate is responsible for reaching sales targets by approaching customers and selling cellular products to customers in store.                                                         

  1. Sales & Product Knowledge:
  • Engage with prospective customers to present information and explain available products
  • Persuades potential customers to purchase a product
  • Explain products and prices, and answer questions from customers
  • Drive sales through up-selling products based on customer’s needs analysis and preferences.
  • Train customers on the set-up, operation, and maintenance of mobile devices and accessories
  • Maintain updated knowledge on all product related concepts.
  1. In-Store Operations:
  • Facilitate and manage the out-of-box failures (OBF) and repair policies.
  • Efficiently perform department tasks including daily stock hazard counts, creating merchandise displays, re-merchandising, pricing markdowns according to the planogram, transferring merchandise, inventory control, and processing transactions.
  • Maintain cellular kiosk including updating display, ensuring tidiness at all times. Facilitate stock receiving process and ensure all merchandise is represented on the floor.

  1. Education:
  • Grade 12
  1. Experience:
  • 1-2 Years Direct Sales Experience
  • Mobile Sales Experience (Advantageous)
  1. Knowledge/ Skills:
  • Retail
  • Sales                                                                                                                         

 

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