Company: Capitec Bank Ltd
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We’re on the lookout for energetic, self-motivated individuals who share our passion for service in the banking industry. To be part of the journey, follow the steps below:
1. To see what life at Capitec is all about and complete a short assessment, please click here!
2. Once you have completed the above finalize your application by clicking apply below.
Who we are
Overview
We’re a bank, but we’re more than that too. We believe that banking is about people and that there’s a simpler way to bank, and that by helping our clients manage their financial lives better, we enable them to live better.
Why Choose Us
At Capitec, we offer our best by being a CEO in every situation – we always put the Client first, act with Energy and take Ownership. To support people in being their best, our Employee Value Proposition offers every member of our team value by encouraging their involvement in our organisation, creating cohesive teams, and providing growth opportunities as well as employee benefits and savings. We make it priority to ensure that each Capitec person feels known, valued, focused and has the opportunity to grow.
Picture yourself in the heart of a dynamic, fast-paced environment, where you can harness the power of you experience to make a real impact. If you’re looking for a challenging and rewarding role that will allow you to grow your skills, then we encourage you to apply for this role today!
Join Us in Becoming the Best Bank in the World
We appoint people for their potential and continuously look for talented, driven individuals to help us innovate and evolve the banking industry. That’s why we focus on finding the right people for the right jobs. We love what we do – it takes a great team, commitment and dedication to build a brand that we are proud of and that our clients trust.
Purpose Statement
- To provide a support service to the Capitec Bank branch environment by ensuring technical queries are responded to and resolved within the contracted service level agreement.
Experience
Minimum:
- This role is suitable for first entry into employment.
- MS Office suite (Basic)
Ideal:
- Remote technical support experience, preferably in a Service Centre environment
- Experience working in an IT environment
Qualifications (Minimum)
- Grade 12 National Certificate / Vocational in Information Technology – Computer Science
Qualifications (Ideal or Preferred)
- A relevant tertiary qualification in Information Technology
Knowledge
Minimum:
- Cooperation and relationship building with people
Ideal:
- Basic IT Hardware and Software Support
- Client Service principles
Skills
- Communications Skills
- Interpersonal & Relationship management Skills
- Attention to Detail
- Analytical Skills
Conditions of Employment
- Clear criminal and credit record
- Willing to work regular shifts or weekends or rotational standbys
Capitec is committed to diversity, applications to this position will strictly be considered in support of our employment equity goals.