Job Description
This is a summary of what the job involves to help you decide if you are a good fit.
To promote the Woolworths beauty range to the customer utilizing specialist knowledge to maximize sales by
influencing and driving availability of the right products at the right time whilst exceeding customer
expectations.
What you’ll do
This is a list of tasks that you will be responsible for doing on your days at work.
- Use product knowledge to suggest buying options
- Reporting acts of dishonesty related to shrinkage and fraud to your line manager or shrinkage hotline
- Provide exceptional customer service to internal and external customers
- Manage stock levels
- Ensure shopkeeping disciplines are continuously in place by adhering to Operation manuals and display maintenance principles.
- Ensure cosmetic sales are in line with agreed sales budget
- Minimize shrinkage in line with store targets
- Participate in team to ensure achievement of department and store goals and general store operational duties
- Control administration – (IBTs, RTMs, price and discrepancy reports)
- Good housekeeping standards and sales delivery according to target
- Always maintain customer service levels
- Minimize tester waste and shrinkage
- Management of self, appearance and standards
- Communicate any irregularities to store team leader
- Deliver a sound knowledge of products
- Create the appropriate ambience in department through maintaining standards
Requirements
This is a list of things you will need in order to be considered for this role
- English
- Clear criminal record
Preferences
Meeting the preferences would be a plus, but if you don’t, it won’t stop companies from considering you.
- South African candidates
- Experience: Salesperson
- Within 15km from job
- Minimum 1yr experience in Beauty Sales environment
- Be available and flexible to work different shifts and across the store
- Experience as a deli assistant or working for a catering company or equivalent (foods handling environment) is beneficial
- Passion for retail and selling
- Living the Brand” – personal leadership and attitude to work
- Passion for Customer – establish lifelong relationships with our customers
- Versatile communication Skills
- Attention to detail/ accuracy
- Able to work well within a team
Application Process
This is a list of things you will need to do when completing your application to this job.
Assessments required for application
- Customer-Centric Work Performance Potential Assessment Battery
Questions required for application
- Do you have any other knowledge/ skills/ abilities that make you the right person for this job?
- Think of a time when you went into a shop and someone who worked there helped you. What did the shop assistant do that made your time there great?
- Our stores are open every single day of the year. – Opening hours: You will work for at least 28 hours a week, which means you will work about seven hours a day for four days a week. – Shift work: Your start and end time will change from day to day. For example, you might work 9am to 3pm one day and 7am to 3pm the next day. You may have to arrive at / leave work in the dark. Public holidays: You will have to work some public holidays, like Christmas Day. Do you have any problems or concerns about working these days / hours?
- Tell me a bit more about yourself and why you applied to Woolworths (e.g. background, where have you worked before, why did you leave your last job)
- Have you ever worked for Woolworths or been interviewed/ taken a test for a WW job? (If YES what was your reason for leaving or when did you the test)
- Have you worked in a sales environment before?
- Please confirm that all of the information provided is accurate and up to date.
- What area do you live in? Please be specific in providing the suburb, district or city.