Eskom looking for Customer Service Agent


 Officer Key Sales and Customer Services


Position : Officer Key Sales and Customer Services Limlanga DX PolokwaneVacancy type: Internal

Task Grade : T12

Area of Speacialization : To provide technical, administrative support to key customer executives regarding electricity related products and services tailored for customer specific requirements.

Department : Customer Services

Business Unit : Limlanga Cluster

Location : South Africa 

Reference Number : LLP182

Closing Date : 12/03/2024

Minimum Requirements
Qualification(s):

National Diploma/National N Diploma in Engineering/Finance/Commerce/ Business Management at NQF6 with 240 credits

Related Minimum Experience:

0 to 1 years experience in dealing with customers in the fields of engineering, technology, finance or other related disciplines.

Skills and Competencies
Behavioural

Integrity
Honesty
Trustworthiness
Professionalism

Leadership

Team player
Motivating teams
Coaching
Mentoring
Developing

Knowledge

Tariffs
Forecasting
Customer relations

Skill

Interpersonal
Forecasting
Analytical
Communication
Computer literacy

Key Responsibilities
1. Provide forecasting support.
2. Provide advice and technical support.
3. Provide administration and information systems support.
4. Provide tariffs, incentives support
5. Provide sales advice.
6. Provide one stop customer service.
7. Facilitate credit revenue and management processes.

“If you have not been contacted within 28 days after the closing date of this advertisement, please accept that your application was unsuccessful.”

 
“Eskom is committed to equality, employment equity, and diversity. In accordance with the employment equity plan of Eskom and its employment equity goals and targets, preference may be given, but is not limited, to candidates from under-represented designated groups.  Eskom reserves the right not to make an appointment to the posts as advertised.  Candidates with disabilities are encouraged to apply for positions.”
 
 TO APPLY FOR THE POSITION PLEASE CLICK HERE 
 

Eskom is committed to providing a smoke-free environment for its employees and visitors at the workplace

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