Job Description

THE SPITZ GROUP consists of the following brands SPITZ, GANT, KURT GEIGER, GREEN CROSS & GX&Co. Each of these brands add to what makes The Spitz Group a unique business to work for and creates career opportunities to work with some of the top premium brands in South Africa.

Spitz:

With the humble beginnings of a single store in Johannesburg CBD opened by Anthony and David Spitz in 1968, SPITZ has grown from strength-to-strength to become synonymous with the excellence of the exclusive international brands it offers in store.

 

Main Purpose:

To ensure the highest standards of customer service is delivered, responsible for assisting customers and meeting set targets.

Line Manager: Store Manager

Job Specification:

Key Performance Areas:

  1. Cash control
  • Perform cash desk function
  • Cash control and banking processes are followed daily
  • 0 cash variances maintained
  • Manual transactions accurately recorded
  1. Stock Control
  • Stock management processes are followed daily
  • Customer orders are followed up
  • Weekly stock counts are conducted accurately
  • Store room department in good condition
  • Shoe pairing exercise is completed weekly
  1. Customer Service
  • Provide excellent customer service
  • Internal & external customer relationship building
  • Maintain good customer relationships
  • Product knowledge

Minimum Requirements:

Experience:                                                                                       

  • Minimum 1 years’ retail experience

Qualifications:

  • Complete Matric/Grade 12

Additional Requirements:

  • Retail administration disciplines
  • Stock & cash management
  • Product knowledge
  • Sales knowledge and selling skills
  • Knowledge and understanding of policies and procedures pertaining to the cash desk, stockroom, admin and all other relevant policies
  • Numerical ability 

Competencies:

  • Minimising Risk
  • Meeting Deadlines
  • Planning & Organising
  • Thinking Analytically
  • Building Relationships
  • Attention to Detail
  • Understanding Others
  • Influencing Others
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