Title: Customer Service Learner Programme Opportunity
Job Overview
Are you ready to start a rewarding career in customer service? H.Direct, a leading global B2B company, is offering an exciting opportunity for young, energetic individuals to join their Customer Service Learner Programme in Cape Town. This full-time opportunity blends practical work experience with structured training and development.
Duties & Responsibilities
As a Customer Service Learner, you will:
- Assist with day-to-day customer service operations
- Collaborate with internal teams like sales and admin departments
- Generate and manage customer reports
- Support various ongoing projects and general service functions
- Engage with clients professionally and resolve inquiries efficiently
This is a fantastic opportunity for candidates passionate about customer service and business operations.
Requirements
To qualify for the Customer Service Learner Programme, you must:
- Have a Grade 12/Matric certificate or equivalent
- Be between the ages of 18–30 (EE candidates preferred)
- Have at least one year of retail or sales experience (advantageous)
- Possess strong verbal communication skills
- Be able to work flexible retail hours
- Be interactive, engaging, hardworking, and dependable
- Show passion for business and customer success
Benefits
- Gain real-world experience through hands-on customer service training
- Enjoy a dynamic, global work environment
- International travel opportunities
- Work with a team that values innovation and collaboration
Employee Testimonials
“This programme helped me understand the importance of great customer service. The training was clear, and the team was supportive!” – Previous Learner
Application Steps
- Visit the SA Youth platform
- Click to apply: Apply for the Customer Service Learner Programme
- Follow instructions and complete your application online
- Upload your updated CV and proof of Grade 12 certification
Important Note:
If the position above is no longer available, check this page for similar job openings.
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Location: Cape Town, South Africa
Closing Date: Not Specified