Administrative Assistant: Adjudication – Road Accident Fund
The Road Accident Fund (RAF) is on a mission to provide appropriate cover to all road users in South Africa, rehabilitate and compensate people injured in motor vehicle accidents, and actively promote road safety Administrative Assistant Adjudication job.
Position: Administrative Assistant: Adjudication
Division: Claims
Reference No: 4813
Location: South Africa
Contract Type: 12-Month Fixed-Term Contract
Purpose of the Job
The Administrative Assistant will provide crucial day-to-day administrative support to the Adjudication department, ensuring smooth office operations, compliance, and document management.
Key Responsibilities: Administrative Assistant Adjudication job
Compliance Administration
- Maintain updated documentation on departmental activities.
- Ensure compliance with RAF policies and process standards.
- Stay informed on internal standards and goals.
Office Coordination
- Follow up on outstanding matters.
- Manage requests within set timelines.
- Ensure stationery availability.
- Validate, verify, and capture documents.
- Prevent duplicate requests and queries.
- Allocate reference numbers and assign tasks.
- Draft and send letters to stakeholders.
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Meeting Support
- Arrange meetings and manage diaries.
- Assist with taking and distributing minutes.
- Maintain a register for outstanding matters.
- Follow up on meeting resolutions.
- Schedule stakeholder appointments.
Document and Records Management: Administrative Assistant Adjudication job
- Administer filing processes according to RAF policies.
- Keep filing systems updated and functional.
- Retrieve information efficiently.
- Ensure document confidentiality.
- Allocate file numbers and record data.
Minimum Requirements: Administrative Assistant Adjudication job
- Qualifications: Matric / Grade 12 certificate.
- Experience: 1 year of relevant administrative experience (advantageous).
Competencies
Behavioural
- Planning, organising, coordinating
- Personal mastery
- Emotional wisdom, decision-making
- Ethics, values, client service orientation
Technical
- MS Word, Excel, PowerPoint proficiency
- Strong administrative and organisational skills
- Effective writing and information access
- Basic SCM processes and financial understanding
Important Notes
- RAF offers Total Employment Cost (TEC) packages — no additional employer contributions.
- Preference is given to People with Disabilities.
- Applicants not contacted within six weeks may consider their application unsuccessful.
- Security vetting will be conducted.
- Foreign qualifications must be evaluated by SAQA.
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