Customer Sales Service Specialist Opportunities
Location: South Africa (Nationwide) Customer Sales Service Specialist
Closing Date: Not specified
Join Our Team as a Customer Sales Service Specialist
Are you passionate about helping customers and achieving targets? We’re looking for a Customer Sales Service to join our dynamic team. In this role, you will play a vital part in ensuring excellent service delivery, sales performance, and administrative efficiency.
Also Apply for Coca-Cola Learnership Programme
Achieve Sales Goals and Boost Performance
As a Customer Sales Service Specialist, your focus will be to:
- Meet sales and revenue targets consistently.
- Reach daily, weekly, and monthly performance objectives.
- Ensure tasks are always up to date.
- Respect service level agreements.
- Share ideas to improve systems and customer processes.
Deliver First-Class Customer Experience: Customer Sales Service Specialist
One of your top responsibilities will be to provide outstanding customer service. You’ll:
- Act as a brand ambassador by being professional and polite.
- Always prioritize the customer’s best interests.
- Handle objections effectively while maintaining customer satisfaction.
- Enhance service delivery and client experience every step of the way.
Meet Operational and Quality Standards: Customer Sales Service
In this role, you’ll be expected to:
- Accurately complete timesheets daily.
- Capture customer account details correctly and promptly.
- Ensure documentation and verification are submitted on time.
- Follow company processes and comply with all standards.
Administrative Support and Department Relief
You’ll also help the business run smoothly by:
- Assisting in other departments when required.
- Preparing reports as per business needs.
- Capturing essential documentation precisely.
What You Need to Succeed
- Grade 12/Matric is required.
- Minimum of 1 year experience in retail.
- Willingness to work shifts, weekends, and public holidays.
- Homeware retail experience is a plus.
The Right Traits for the Role
- High energy with a positive mindset.
- Strong communication and analytical skills.
- Able to work both independently and in a team.
- Resilient and adaptable to change.
A Culture Built Around Customers and Teamwork
Our values are:
- Wow My Customer: Be empathetic, deliver promises, and provide meaningful solutions.
- Treat the Business as My Own: Take ownership, act responsibly, and innovate.
- Play as a Team: Be helpful, inclusive, and enjoy your work.
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