Job Description
MR PRICE GROUP JOBS As an essential member of our team, you will be responsible for efficiently managing customer inquiries, store card applications, correspondence, and employment verifications, ensuring a high level of professionalism and accuracy.
Responsibilities MR PRICE GROUP JOBS
- Respond promptly to customer queries and correspondence, ensuring excellent customer service and preventing backlogs or complaints.
- Verify employment and personal details via phone to confirm information provided on store card applications.
- Update customer information in relevant Debtor’s systems to maintain an accurate, up-to-date database.
- Process all store card applications across all divisions, aiming to increase both the customer and credit base (for outbound agents only).
What’s in It for You?
- Attractive incentives: Earn rewards for meeting your targets and demonstrating your commitment.
- Career growth: Access to learning and development opportunities to help you advance in your career.
- Employee discounts: Enjoy discounts on merchandise across all Mr Price Group stores, including Mr Price, Mr Price Home, Mr Price Sport, and Miladys.
- Share scheme: After one year of permanent service, become part-owner of the company by joining our share scheme, securing long-term financial growth.
- Vibrant work environment: Be part of a dynamic and energetic team, where each day brings new opportunities.
- Health and wellness programs: Benefit from comprehensive wellness programs designed to keep you healthy and happy.
- Recognition and rewards: Get recognized and rewarded for your achievements through exciting incentive programs.
Also Apply for: Tekkie Town and Dunns General Worker Job
Qualifications MR PRICE GROUP JOBS
Education
- Grade 12
Experience
- At least 1 year of call center experience (preferably in new accounts).
- Experience in processing account applications is an advantage.
Skills and Knowledge
- Knowledge of industry legislation: Familiarity with the Consumer Protection Act, POPI (Protection of Personal Information Act), the National Credit Act, and ICASA (Independent Communications Authority of South Africa).
- Communication skills: Clear and effective verbal communication to assist customers with account setup and inquiries.
- Problem-solving: Ability to quickly identify issues and provide effective solutions.
- Attention to detail: Ensure accuracy in customer information and account setup processes.
Location: South Africa (Nationwide)
Closing Date: Not Specified