Title: Ekurhuleni Call Centre Learnership: Stipend and Growth Opportunity
Are you passionate about customer service and want to grow your skills while earning? The City of Ekurhuleni offers a fantastic Ekurhuleni call centre learnership designed to empower South African youth, especially those with Grade 12 qualifications.
This opportunity is ideal for individuals looking to gain professional training, work experience, and a monthly stipend of R3,000 while contributing to one of South Africa’s most dynamic municipalities.
Learnership Details and Requirements
To qualify for the Ekurhuleni call centre learnership, candidates must meet the following criteria:
- Must have Matric / Grade 12
- Must be a South African citizen
- Must reside within the City of Ekurhuleni
- Must provide proof of residence
- Strong communication skills
- Basic computer literacy
- Customer service focused
- Willingness to work shifts, weekends, and public holidays
Duties and Responsibilities
Training Phase
As part of this Ekurhuleni call centre learnership, learners are expected to:
- Attend and complete all theoretical training sessions
- Participate fully in all practical work experience
- Adhere to all workplace rules and assessment criteria
- Keep accurate timesheets and progress reports
Placement Phase
In the placement portion of the learnership, participants will:
- Handle inbound and outbound calls
- Resolve customer queries professionally
- Accurately log customer information
- Collaborate with teammates and supervisors
- Uphold high standards of confidentiality and professionalism
Career Path and Growth
This Ekurhuleni call centre learnership includes structured training and workplace mentorship. Candidates showing potential may qualify for performance incentives, full-time roles, and career development in local government services.
How to Apply for the Learnership
Applicants may apply for only one category:
Note: You must not be active in the City of Ekurhuleni HR System when the programme begins.
For enquiries, contact:
- 📞 Morris Nkoana: (011) 999 8602
- 📞 Lerato Masike: (011) 999 1522 / 7981
If the Position Is Closed…
If the position above is no longer available, check this page for similar job openings:
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Job Overview Summary
Hiring Company: City of Ekurhuleni
Job Title: Learnership – Call Centre Programme
Location: South Africa (Nationwide)
Closing Date: Not specified (Evergreen post)
Minimum Requirements: Grade 12, SA Citizen, Ekurhuleni resident
Salary: R3,000 stipend monthly
Application Method: Online
Careers Page: City of Ekurhuleni Careers