Why work at Intercare?
We are a dynamic health care company that has shown extraordinary growth in the industry with exciting plans for the future. As ambassadors of the Intercare brand, everything we do is guided by our vision of creating a great healthcare experience altogether. Our shared values of Compassion, Patient First, Innovation, Integrity, and Excellence not only define what we believe but also who we are. We take caring for patients and team members seriously and would welcome passionate team members who want to grow with the company. With 24 primary care facilities and 9 hospital facilities across the country, we offer various development opportunities for you as an individual and as part of the Intercare team.
Health Professionals
If you are passionate about working within the healthcare industry and would like to join our team of world-class professionals, please contact us at 012 368 8915 or register your resume.
Job Description
Intercare is a dynamic healthcare company focusing on offering value-based healthcare to patients. As ambassadors of the Intercare brand, everything we do is guided by our purpose to make people feel better. Our shared values of People-centred, Integrity, Inclusivity, Excellence and Innovation define what we believe and who we are.
Intercare Woodhill Medical and Dental Centre situated in Moreleta, Pretoria seeks to recruit a Dental Receptionist (Registered Dental Assistant).
At Intercare, dental receptionists help create an environment and culture that enables us to fulfill our purpose to make people feel better. We’re currently seeking an enthusiastic person to fulfill this role and rise to the challenge. As a dental receptionist you will provide quality customer service aligned with the overall business strategy and fulfill administrative and payment functions. If you’re a passionate self-starter, this position is a great opportunity for you.
DUTIES & RESPONSIBILITIES
- Provide efficient, friendly and professional telephone services in patient care.
- Assist patients in accurately completing appropriate forms, and document all information in accordance to internal policies and procedures.
- Responsible for all processes related to the reception-patient journey, e.g. booking, arrival and payment of patient on the relevant system.
- Direct all customers to the appropriate location, services and Professional.
- Ensure patient confidentiality at all times according to POPIA.
- Ensure that the reception area is always neat and tidy.
- Refer all emergency cases to the nurse’s station according to protocol.
- Assist patients with basic account queries and escalate as necessary.
- Collect all co-payments and account balances according to Intercare policies and procedures.
- Execute and adhere to daily cash-up and banking processes.
REQUIREMENTS
- Minimum qualification: Grade 12.
- Previous experience in a customer focused service environment, e.g. reception, will be advantageous.
- Computer proficient.
- GoodX system experience will be advantageous.
- Registered as a Dental Assistant with HPCSA
If your personal purpose is aligned to our purpose and your values fit in with our value system, please apply. We encourage Diversity of Thought, and we welcome people to build and add to our culture.
CLOSING DATE: 20 October 2023
All applications can be submitted on https://intercare.simplify.hr/
If you are not contacted within 2 weeks of the closing date please regard your application as unsuccessful.