Exciting Call Centre Agent Vacancy at FlySafair
If you enjoy helping people, solving problems, and working in a fast-paced environment, the Call Centre Agent Vacancy at FlySafair may be perfect for you. This opportunity is based at the airline’s head office in Bonaero Park and offers flexible shift work in a professional, customer-focused setting.
As a trusted name in South African aviation, FlySafair is looking for a customer service star to join its growing call centre team.
Job Description: Call Centre Agent Vacancy
As a Call Centre Agent, you will serve as the first point of contact for passengers. Your duties will include:
- Receiving and handling customer calls
- Resolving queries regarding delays, cancellations, and general flight issues
- Providing guidance and explaining airline processes
- Maintaining professionalism while handling confidential information
- Communicating clearly with customers both verbally and in writing
- Working flexible shifts including weekends and public holidays
Minimum Requirements: Call Centre Agent Vacancy
To qualify for the Call Centre Agent Vacancy, you must meet the following:
- Education: Grade 12 (Matric)
- Experience: 1–4 years in a call centre environment
- Travel-related qualification is advantageous
- Fluent in English (spoken, written, and read)
- Strong computer literacy and excellent phone etiquette
- No criminal or credit record
- Ability to work shifts and weekends
- Own transport is an advantage
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Personal Attributes Needed Call Centre Agent Job
- Punctual and dependable
- Calm and patient, especially under pressure
- Strong conflict resolution skills
- Trustworthy and professional with confidential data
- Great time management and flexibility
- Passion for delivering exceptional customer service
Shift Times
- 07:00 – 16:00
- 08:00 – 17:00
- 09:00 – 18:00
- 10:00 – 19:00
Includes weekends and public holidays
Why Work for FlySafair?
Flysafair is one of South Africa’s most reputable low-cost airlines. Employees appreciate the dynamic work culture, growth opportunities, and commitment to service excellence. Working in their call centre means being part of a close-knit team that values support, learning, and progress.
How to Apply
Click below to apply for the Call Centre Agent Vacancy at FlySafair:
Note: If the position above is no longer available, check this careers page for similar job openings.
Job Location and Closing Date
Location: South Africa (Nationwide)
Closing Date: Not Specified (Evergreen)
Perfect JobPosting Schema
Title: Call Centre Agent
Hiring Organization: Safair Operations (Flysafair)
Industry: Aviation / Customer Service
Employment Type: Permanent, Shift Work
Work Hours: Full-time, including weekends and public holidays
Education Required: Grade 12 (Matric)
Experience Requirements: 1–4 years in Call Centre
Job Location: South Africa (Nationwide)
Base Salary: Market-related
Application Link: Flysafair Careers