Eskom hiring general workers

Service Agent job

by

Apply Now for a Service Agent Job at Eskom in Polokwane

Start Your Career with a Service Agent Position at Eskom

If you’re passionate about customer service and want to grow in a professional environment, the Service Agent Position at Eskom in Polokwane is a perfect match. This position is ideal for candidates who have strong communication skills and want to work in a supportive, dynamic team.

About the Service Agent Job (Polokwane)

Position Title: Service Agent Contact Centre X4
Vacancy Type: Internal
Task Grade: T10
Location: Polokwane, Limpopo, South Africa
Business Unit: Limlanga Cluster
Department: Retail Operations
Reference Number: LLP513/RA1
Closing Date: Not specified

Minimum Requirements for the Service Agent Job

To apply for this Service Agent job, you must have:

  • A National Diploma (NQF6 with 240 credits) in one of the following:
    • Business
    • Finance
    • Marketing
    • Commerce
    • Social Sciences
    • Business Management
  • At least 2 years of customer service experience

Skills and Competencies Needed

You should demonstrate:

  • Integrity, honesty, and professionalism
  • Teamwork and leadership ability
  • Knowledge of Eskom’s systems and customer tariffs
  • Strong computer and telephone skills
  • Problem solving and analytical thinking
  • Excellent communication and time management
  • Ability to handle pressure and build good relationships

Service Agent job

Also Apply for KFC Team Member Jobs

Main Responsibilities of the Service Agent Job

In this role, you will:

  1. Handle incoming customer calls and queries
  2. Support back-office operations
  3. Manage outbound and multimedia communications
  4. Improve customer service delivery
  5. Assist with sales, marketing, and prepaid services
  6. Process EasyPay and vending transactions

Apply Online for the Service Agent Position

To apply, please use the official Eskom careers page.
If you need help, email: recruitmentdx@eskom.co.za

Note:
If this Service Agent Position is no longer available, check this page for similar openings.

Employment Equity:
Eskom supports employment equity and encourages applications from candidates with disabilities. Preference may be given to candidates from underrepresented groups.

Please Note:
If you don’t hear back within 28 days, your application was unsuccessful.

Eskom maintains a smoke-free environment in the workplace.

error: Content is protected !!